You help our customers to get out of tricky situations by advising them on all aspects of the topics: Traffic tickets, fraud and payment research.

You have great problem-solving skills and enjoy advising our customers.

You carry out extensive research based on driving data, invoices and other indicators.

You dive deep into the challenges of our customers and always approach all special cases in a solution-oriented manner.

You are responsible for the written processing of emails, dealing with authorities, external service providers and escalation customers.

Open to entry-level applicants with a bachelor degree, bring your enthusiasm, and any experience you have is a bonus !

You speak French and English fluently, (notions of Dutch is nice to have).

You are very communicative and have excellent manners.

You keep a cool head even in stressful situations and can assist our customers flexibly and competently.

You already have knowledge of customer service or helpdesk software. If not, we are ready to teach you everything within our training courses ;)